Automatic bug report

Cyborg · Post by **Cyborg** » 2004-06-07 17:47

Hello again!

Why don't you make an automatic bug report system? Like the one in Internet Explorer 6 and above...
When the program crashes the user can press a button which sends all the nesesary information about the bug to you. (Also include the debug-file-thing in the main download)...

This would decrease the amount of bug reports on the forums and also increase the amount of bug reports because it's much easier for the user to report this way.
Also you could make a system so you can see which bug is more relevant to fix.

BSOD2600 · Post by **BSOD2600** » 2004-06-07 18:31

This is already being planned.

Gasman1015 · Post by **Gasman1015** » 2004-06-07 18:33

What about DC clones.!

Sedulus · Post by **Sedulus** » 2004-06-07 21:17

newer reports look like this:

Code: c0000005
Version: 0.401
Major: 5
Minor: 0
Build: 2195
SP: 4
Type: 1
Time: 2004-05-26 16:10:28
TTH: ROP7LIFVHUH7G25BHFEJRLA4NDSRXKP3KWXWHGQ

ntdll!0x77F92373: RtlpWaitForCriticalSection
ntdll!0x77F922F8: RtlImageDirectoryEntryToData
0x400FEC90: ?
DCPlusPlus!0x0048362F: Client::~Client
0x400FEC90: ?

so only reports with valid tth's would be looked at

TheParanoidOne · Post by **TheParanoidOne** » 2004-06-08 14:43

Having an automated bug reporting system would mean that users will not report how they triggered a bug.

Perhaps the best of both worlds would be an automated submission system that forces you to enter some relevant information. But again, it would be easy for the end user to not give any (useful) information.

Post by **GargoyleMT** » 2004-06-09 10:48

When I looked (a while ago, and idly) for a system like this, I couldn't find anything. The Talkback sytem that Netscape and Mozilla use, is commercial, and it doesn't seem like there are any open source alternatives.

I know this is a direction that we'd like to move in, particuarly in enforcing a mandatory number of copies of a particular crash before it'll be looked into (there are a lot of one-off crashes littering the bug tracker).